These terms govern every account opened at SpinBoss Casino and every bet placed on the floor. They are written to be read, not skimmed past: short sections, real numbers and no hidden clauses. By registering you confirm that you have read and accepted them, together with the bonus terms shown on each promotion.
1. Who can play
- You must be 18 or older, or the legal gambling age where you live if that is higher.
- You must be legally allowed to gamble online in your country. Local availability varies, and it is your responsibility to check the rules that apply to you.
- One account per person, household, IP address and payment method. Duplicate accounts are closed and any winnings on them are voided.
- Employees of the operator and its partners may not play.
2. Your account
Registration takes under a minute, but the details you enter must be true and must match your identity documents. You are responsible for keeping your password private; bets placed after a correct login are treated as placed by you. If you suspect someone else has access, contact support immediately and we will lock the account while we investigate.
Identity checks (KYC)
Before the first withdrawal, and whenever our anti-money-laundering rules require it, we ask for:
- A photo ID (passport, national ID card or driving licence).
- Proof of address dated within the last three months.
- Proof of ownership of the payment method used.
Documents are usually reviewed within 24 hours. Withdrawals stay pending until verification is complete.
3. Deposits and withdrawals
| Rule | Detail |
|---|---|
| Minimum deposit | €10 (or currency equivalent) |
| Minimum withdrawal | €20 |
| Processing | E-wallets 0–24 h, crypto 0–2 h, cards 1–3 banking days, bank transfer 2–5 days |
| Fees | None charged by the casino; crypto network fees apply |
| Payout route | Back to the deposit method wherever technically possible |
Deposits must be wagered at least once before a withdrawal is requested. This protects the cashier against money laundering and is standard across licensed casinos.
4. Bonus terms
The welcome package is a 200% match up to €2,000 plus 200 free spins, credited automatically on the first deposit. The bonus amount carries a 35× wagering requirement, which must be completed within 14 days. Slots count 100% towards wagering; table games and live casino count 10%. While a bonus is active, the maximum stake is €5 per spin or round.
Other promotions (the Friday reload, Monday cashback, tournaments) each carry their own terms, which are displayed on the promotion before you opt in. Tournament cash prizes carry no wagering. Bonus abuse, including coordinated play, low-risk betting patterns or multiple accounts, leads to bonus removal.
5. Dormant accounts
An account with no login for 12 months is marked dormant. We contact you by email before any action is taken, and remaining balances can always be withdrawn after identity is confirmed.
6. Game rules and malfunctions
Every game follows the rules published in its info panel, and results are generated by independently certified RNGs. A malfunction voids all pays and plays on the affected round; the stake is returned to your balance.
7. Closing your account
You can close your account at any time from the account settings or by messaging support. If you close it for gambling-related reasons, it becomes a self-exclusion and cannot be reopened during the chosen period. For the full range of tools, see our responsible gaming policy linked in the footer.
8. Complaints
Start with live chat or email [email protected]. If the answer doesn’t settle it, ask for the duty manager; escalated cases receive a written response within 7 days. Everything else about the brand — games, bonuses and payments — is on the SpinBoss homepage.
9. Changes to these terms
We may update these terms to reflect new products or regulatory requirements. The “last updated” date above always shows the current version, and material changes are announced by email before they take effect.